02 How we help

Services.

Three ways to work with Stonaluxe. Most practices start with the Quick Win Install — a focused two-week engagement that delivers one working solution. The deeper engagements are available for practices ready to do more.

Tier 02 · For practices ready to do more

Full Practice Install

A comprehensive operational reset. We review your entire administrative operation, identify the highest-impact bottlenecks, and install two to four working systems over six to eight weeks. This is the engagement for practices that know they need more than one fix — and want it done right the first time.

Timeline 6–8 weeks
Investment Starting at $7,500
Outcome 2–4 systems, installed

What's included

  • Operations diagnostic. Structured review of intake, scheduling, follow-up, documentation, communication, vendor coordination, and staff workflow. Produces a prioritized roadmap.
  • Two to four workflow installations. Implementation of the systems identified in the diagnostic. Each one documented and ready to use day one.
  • AI tool selection & configuration. Where AI helps, we choose tools that align with your compliance environment and configure them for your specific use case.
  • Two team training sessions. Live sessions with your admin staff, with recordings provided for future hires or anyone who couldn't attend. Written SOPs included for indefinite reference.
  • Before/after measurement. Time-savings documentation across every installed system.
  • Thirty days of post-launch support. Email-based troubleshooting plus scheduled check-in calls during the first month. We don't disappear after delivery.
  • Compliance review. Every tool and workflow assessed against your specific HIPAA and state-regulatory environment.

Best for

Practices ready to fix multiple bottlenecks at once. Owners who want a substantial intervention, not a series of small projects. Practices where staff burnout or admin turnover has reached a point where incremental fixes won't be enough.

Why it's priced this way

Six to eight weeks of focused work, two to four installed systems, and a comprehensive diagnostic that touches every part of your operation. A single prevented admin turnover saves the practice $15,000–$40,000. The engagement typically pays for itself within twelve months on reclaimed capacity alone.

Schedule a scoping conversation →
Tier 03 · Ongoing support

Fractional Operations Retainer

Ongoing operations support for practices that have completed an Install — or that prefer a relationship over project-based work. You get the operations brain you can't afford to hire full-time, on a month-to-month basis with no long contracts.

Commitment Month-to-month
Notice 30 days
Monthly $1,500–$3,500

What's included

  • Monthly check-in call. 60-minute working session each month with you or your office manager.
  • System maintenance. Ongoing care of any workflows previously installed, including updates as tools and needs evolve.
  • Troubleshooting. Defined response time for urgent operational issues (24-hour business-day response).
  • New tool evaluation. When you're considering a new platform, vendor, or workflow change, we evaluate it before you commit.
  • Quarterly operational review. A deeper look every three months at what's working, what's not, and what's next.
  • Priority access. Retainer clients move to the front of the queue for any new work.

Best for

Practices that have completed an Install and want continuity. Practices that prefer a long-term operational partner over project-based work. Owners who want a single person responsible for operational decisions without the cost of a full-time COO.

Why it's priced this way

A full-time medical practice manager runs $72,000–$90,000 in base salary nationally, with loaded cost (benefits, taxes, recruitment) reaching $90,000–$125,000+ annually — often higher in the Northeast. Fractional COO retainers in healthcare typically start at $5,000/month and routinely reach $15,000–$25,000/month for ongoing operational leadership.

The Stonaluxe Retainer sits at $1,500–$3,500/month — between $18,000 and $42,000 annually — for proven, productized operational support designed specifically for small medical practices. Even at the top of the range, that's less than half the cost of a single mid-level office manager hire, and a fraction of typical fractional COO engagements.

You get installed systems that already work, ongoing maintenance from someone who knows your operation, and a single accountable point of contact — all without the cost, benefits, or recruitment risk of a full-time hire. The range ($1,500–$3,500) accounts for practice size and scope: a single-provider practice with one installed system sits at the lower end; a multi-provider practice with multiple active systems and more frequent decisions sits higher. Final pricing is determined during the scoping conversation.

Inquire about availability →

Pricing is fixed and transparent. No retainer minimums on Quick Win or Full Install. No hidden fees. No software your team has to learn from scratch. What you see is what you pay.